CONTACT

 

Life Vincent Pallotti Hospital
Suite 2019, North Wing
Alexandra Road, Pinelands
CAPE TOWN

TELEPHONE: (021) 461 0497

If you are experiencing a medical or psychiatric emergency, please get in touch with your local emergency services immediately.
In South Africa, 10177 is the national emergency number for ambulances (landlines), and 112 can be dialled from any cellphone to reach emergency services, who will connect you to the appropriate help.


Online Booking:

Online bookings are currently suspended. Please contact the practice by telephone or email to make an appointment. Thank you.


Privacy Policy:

We are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA).

Third-party services: We use GoDaddy for email, Squarespace for website hosting, and Acuity Scheduling for appointment management. These platforms may store personal information on secure servers outside South Africa. We have taken reasonable steps to ensure your data is protected in line with POPIA and that these providers apply appropriate safeguards.

Information collected: When you contact us via email, this website, or our booking system, we may collect your name, contact details, and basic information about your enquiry.

No clinical data collected: We do not collect clinical, diagnostic, or sensitive health information through this website or booking system.

Purpose of collection: Your information is used solely to respond to enquiries and manage appointments.

Data storage and access: Personal information is stored securely and accessed only by authorised personnel.

Retention: Information is kept only as long as necessary for its intended purpose or as required by law.

Your rights: You may request access to, correction of, or deletion of your personal information, if you have any legal or clinical obligations.

Security and breaches: Reasonable safeguards are in place. Should a data breach occur, affected individuals and the Information Regulator will be notified in line with POPIA.

If you have any concerns about your personal information, please get in touch with us.


Disclaimer:

The content on this website is provided for general information and educational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical or psychiatric condition. This website does not constitute medical advice, and no doctor–patient relationship is formed by viewing the content or contacting the practice through this site. For personalised care, please consult directly with a registered healthcare professional.